Privacy Policy

1. No-Logs Policy

SovoApp VPN operates under a strict No-Logs Policy.
We do not collect or store:

  • Your browsing history

  • Connection timestamps

  • Session duration

  • Bandwidth usage

  • IP addresses

  • DNS queries

Your online activity remains private and untraceable while using our service.

2. Information We Collect

We collect minimal data necessary to operate our service:

  • Account Information: Email address and encrypted password used to manage your account.

  • Payment Information: Processed securely by third-party payment providers (we do not store your payment details).

  • App Diagnostic Data (optional): Crash reports or performance metrics, only if voluntarily shared for support purposes.

We never associate this data with your VPN usage.

3. How We Use Your Information

We use your information to:

  • Create and manage your SovoApp VPN account

  • Provide customer support

  • Improve our service quality

  • Process transactions

  • Enforce our Terms and Conditions

4. Data Security

We use industry-standard security measures, including:

  • End-to-end AES encryption for VPN traffic

  • Secure servers and firewalls

  • Regular security audits

We take all reasonable precautions to protect your information from unauthorized access.

5. Third-Party Services

SovoApp VPN uses trusted third-party services for:

  • Payment processing (e.g., Stripe, PayPal)

  • App hosting and analytics
    These providers are required to comply with data protection laws and cannot access your VPN usage data.

6. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your account and related data

  • Withdraw consent for optional data sharing

For assistance, contact our support team at support@sovoapp.com.

7. Cookies

Our website may use cookies to enhance user experience and monitor site performance. These cookies do not track or identify individual users.

8. Children’s Privacy

SovoApp VPN is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are made, we will notify users via our website. Continued use of our services after updates implies acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

SovoApp VPN Privacy Team
Email: support@sovoapp.com